1 Look at the cartoon and discuss the questions.
1 Have you ever tried to negotiate with anyone?
2 What was the outcome? Say why.
Answers
Students’ own answers
2 3.7 Listen to two conversations which involve negotiation. For each conversation, answer the questions.
1 Who is negotiating?
2 What are they negotiating for?
3 How successful is the negotiation? Say why
Answers
1
1 A customer and a shop assistant
2 A landlord and a potential renter
2
1 About the shop’s policy on returning a present the customer got
2 about the amount of rent
3
1 It was unsuccessful for the customer as the shop has a strict fourteen-day return policy and the customer didn’t have the receipt.
2 It was successful for the renter as they negotiated £40 off a month.
3 3.7 Study the Speaking box. Then listen again and write A for the phrases you hear in the fi rst conversation or B for the phrases you hear in the second conversation. Not all the phrases are mentioned.
| SPEAKING | Negotiating |
|
Asking for what you want □ This is a bit awkward, but … □ Would you be prepared to …? □ I’m wondering if there’s any flexibility …? □ How about if we were to …? Refusing an offer □ I’d like to say yes, but … □ I’m afraid that’s a bit out of my price range / budget / a bit less than I’d be willing to accept. □ The bottom line is … □ At the end of the day … □ It has to be a ‘no’. Accepting an offer □ Let’s shake on that, then. □ Great, you’ve got yourself a deal. □ OK, I can live with that. Trying to get to a win-win situation □ I can see what you’re saying, but … □ Is there any room for compromise? □ Provided you …, I see no reason why I couldn’t … □ Can we try and meet halfway on this? □ How does that sound? |
Answers
A
This is a bit awkward, but … I’d like to say yes, but … Would you be prepared to … I can see what you’re saying, but … At the end of the day … It has to be ‘no’.
B
I’m wondering if there’s any fl exibility …? I’m afraid that’s a bit less than I’d be willing to accept. The bottom line is … Can we try and meet halfway on this?
4 3.8 Complete the conversation using phrases from the Speaking box. Listen and check.
Huda Sorry to bother you. Is this a good time? My mum told me you were looking for a babysitter.
Mrs Alra’i Yes, that’s right. It’ll be a Friday or Saturday night for about four hours, say eight ‘til midnight. Would that suit you?
Huda Well,1.....................yes, but midnight is a bit late for me on a Friday night. I have climbing club at 9 a.m. on Saturday.
Mrs Alra’i 2............................say 11.30? Would that be OK?
Huda Yes, that should be fi ne. I usually charge 8 dinars an hour.
Mrs Alra’i Oh, I’m afraid 3.............................budget. The children really won’t be any bother, they’re quite self suffi cient. You won’t have to do anything except watch TV. Would you 4.....................accept 7 dinars an hour?
Huda Can we try and 5.............................? Would 7.50 dinars be OK?
Mrs Alra’i Yes, that works for me, thanks.
Answers
1 I’d like to say 2 How about if we 3 that’s a bit out of my 4 be prepared to 5 meet halfway on this?
5 In pairs, role-play two negotiation situations. Student A go to page 73. Student B go to page 74.
Answers
Students’ own answers
6 REFLECT |Society ‘Life is all about negotiation. Even if you are not in business, you have opportunities to practise everyday’. Do you agree? Why/Why not?
Answers
Students’ own answers
